conflicts between fellow employees can normally be resolved
through an organization's existing informal and/or formal
dispute resolution processes. However, disputes between the
most senior members of an organization can present unique and
sticky problems. The conflict may involve a new executive
struggling to adapt to a new working environment. Egos may play
a significant role in the conflict, and the executives may be
unwilling to "let their hair down" in front of anyone from
within the organization, making resolution more difficult.
Resolving conflicts may involve discussing business issues that
have not been shared with others in the organization.
Collaborative mediation can simultaneously address these
concerns and resolve the conflict.