Allegations of
DISCRIMINATION/HARASSMENT
Discrimination
and/or harassment are very sensitive issues to the affected
employee(s). It is common for employees to not trust in-house
resources to be fair in dealing with them. If a discrimination
complaint is filed with a government agency, the costs to the
organization in money, time, and energy can be substantial, even
if the employer prevails. Moreover, the employee who loses a
discrimination charge is inevitably a less motivated and less
productive employee. The mere filing of a discrimination
complaint often adversely affects productivity of co-workers and
friends of the aggrieved employee.
Discrimination
complaints settled with the involvement of government agencies
tend to be resolved based on who is “right” and usually leave
one party (if not all parties) feeling shortchanged. Complaints
resolved through collaborative mediation, on the other hand,
tend to not only resolve the specific problem leading up to the
complaint --- they also heal the deeper wounds that inevitably
accompany such complaints.
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